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We may collect information you provide directly, such as your name, email address, account credentials, messages, and support requests. We may also collect technical information including device details, browser type, IP address, and usage activity.
Your information is used to operate and improve the platform, authenticate access, respond to requests, provide support, analyze usage trends, and maintain service reliability and security.
We do not sell personal information. Data may be shared with service providers that help operate our services, and when required to comply with legal obligations, enforce terms, or protect rights and safety.
We retain information for as long as needed to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose.
We apply administrative, technical, and organizational safeguards designed to protect personal information. No security measure is perfect, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to request a copy of your information. You may also object to certain processing activities.
For privacy-related questions or requests, contact our support team through the website contact channels.